Frequently Asked Questions

The questions we get about our fruit and service.

  • Fruit will create a healthier workplace, energise your staff morale and generally increase office productivity. According to a recent UK research study* "87% of people - whether working or not - would rather be employed by someone who provides health and well-being support".

    A workplace fruit service is the most cost-effective employee benefit in Australia today.

    *Standard Life Healthcare Attitudes to Healthcare Survey

  • Two words sum it all up - quality and safety. Our competitors usually buy cheaper fruit and the end result is a product that is just not as good as ours (despite what they claim).

    Our buyers' 40 years of fruit industry experience has cemented our reputation as supplying Australia's finest workplace fruit.

  • We believe that your time is worth far more than the saving of buying your own fruit.

    Do you really want to trudge down to the fruit shop (possibly in heels and wet weather), grab a trolley, pick several varieties of fruit to please everyone in the office (even the fussy ones).

    Then you have to make sure that all this fruit will ripen at the same time. You'll then need to line up, pay for the fruit at purchase time, and then head back to work (possibly carrying it). Add in the cost of your time, the delivery cost to get the fruit to your office, the possibility of an injury if you have to take the fruit back yourself... and you can easily see why the Fruit at Work service is so much easier.

  • We buy the best fruit available in season and carefully create a mix to suit everyone’s tastebuds.

  • We sure do! We also provide Milk and Healthy snack options. These are delivered with your fruit box.

  • No.

    Whilst most of our customers enjoy weekly delivery of their fresh fruit, we can also provide our office fruit baskets on a bi-weekly or even monthly basis.

    Call us to discuss your specific needs. We will also provide advice on how to mix the number of baskets so that your workplace will have a consistent supply of fresh fruit that suits your budget.

  • You can expect to receive your fruit basket any time between 8:00am and 1.30pm in a major city.

    Regional deliveries may arrive any time through the day.

  • It's easy.

    You can either send us your contact details and we will call you straight back, or simply call us on 1300 472 894.

    We encourage discussing your fruit requirements over a telephone call (or in person). That way, we can ensure we get your delivery just right - in terms of quantity, delivery days, order splits, labelling requirements and volume pricing.

  • By credit card - we currently accept Visa, Bankcard, MasterCard, American Express. We do not charge a surcharge for any credit card type.

    By Direct Deposit into our account.

    (We do not accept cash payment for regular weekly deliveries.)

  • We do not use contracts of any kind to lock you into a scheduled delivery.

    Many customers begin on a "trial" basis to see how the fruit will be received, usually moving to a weekly permanent delivery after a few deliveries. You have complete flexibility to change or stop your fruit delivery service at any time. It's as simple as a phone call or email to advise us of any changing requirement. We do ask for at least one full business day of notice to cancel an existing order.

  • We can discuss discounts for more than 5 boxes to your workplace per week.

    Give us a call and we’d be happy to provide you with a detailed quote.

  • If any fruit that you ever receive EVER fails to taste like heaven, we Guarantee Freshness. Give us a call and let us know and we’ll discuss various options with you.

  • Our drivers currently deliver our fresh fruit baskets to Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide, Hobart, Gold Coast, Sunshine Coast, Newcastle, Wollongong and numerous regional centres.

  • No.

    We only supply "hand-held" fruit that can be easily eaten in your office.

  • No we do not.

  • If your regular delivery happens to coincide with a Public Holiday for your location, we will deliver your fruit the following day unless specifically requested otherwise. For industry holidays, we will deliver your fruit on your regular day unless specifically requested otherwise (as many companies still work on these holidays).

  • If you wish to cancel or make an amendment to your order, please contact us by 1 pm Wednesday the week before your delivery so that we can action your request. Once payment for an order has been accepted, cancellation is at the discretion of Fruit At Work.

  • It is the responsibility of the customer to inform Fruit At Work if your order has not been delivered. Upon notification, we will investigate and provide you with proof of delivery, or refund/re-deliver the fruit box.